Independent Support Brokerage
What A Support Broker Does
A Support Broker works with you, your family, carers, friends and loved ones to understand the important aspects of your life regarding your care and support needs
We know arranging high quality, good value for money care and support is critical - but it is not the only thing in your life, so that’s just our starting point.
Our Independent Support Brokerage service can provide information, advice and short term support to help people find, choose and arrange help and care at home. We can also suggest activities that people may like to help them live safely and independently. We also do much more, by helping you plan your best day, tailor support and services to achieve it and get the people who matter involved.
What A Support Planner Does
Our experienced Support Planners have a range of skills and expertise, and offer assistance to people in a very person-centred way; recognising that not everyone will fit into traditional services and will have very different wishes and aspirations with how they would like to live their life. Support Planners are trained by us and work closely with our clients to identify their needs and draw up a support plan for them. Once the planning stage has been completed by a Support Broker, our Support Planners are ready to provide informal, practical and emotional backup to help make plans a reality. Whether you receive state funding, are spending your own money or fund care in combination, we know your situation is unique and you cannot simply pick the right care services from a list.
All our support planners have up to date enhanced criminal record checks. This provides a level of assurance around the quality of the support brokerage and care planning service.
What a Support Assistant Does
Support Assistants connect people who want care and support - to other people who can provide it – so it’s a personalised one-to-one relationship, as an alternative to more traditional, inflexible and expensive agency care.
We provide support to people who contact us directly or are referred to us by their family, carers, friends and loved ones, Local Authorities, Health Services, care service providers, charities, employers, financial and legal services, support organisations and others. Our services are aimed at people who have either been assessed by the Local Authority and are eligible to receive services at home, or for continuing healthcare.
We recruit and train people to become Support Brokers who have lived with their own experience of the complicated issues you are facing, and are from the local community. They really do understand what you are going through and have completed our accredited training, making them the experts you need.
We strive to provide a high quality service at affordable fees. We will discuss our fees with you at an initial assessment stage before the start of service provision
Many of the people we have supported, as well as their wider network, have expressed an interest in getting involved. We are always on the lookout for the right people to recruit and train. If you think you have the right sort of life experience, empathy and drive, please get in touch with us by checking our Contact Us tab at the top of the page.